Privacy Policy

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At GalaxyHub, we respect your privacy and are committed to protecting your privacy rights. We invite you to take the time to carefully read our Privacy Policy. We want to be clear about how we use information and how you can protect your privacy. To ensure transparency, this Privacy Policy describes our information handling practices when you access GalaxyHub software and our services.

What personal information do we collect from users who visit our website or Dapp?

When you connect your wallet to our Dapp, as applicable, you may be asked to enter your name, email address, or other details to help with your experience.

When do we collect information?

We collect information from you when you connect your wallet to use our Dapp, subscribe to a newsletter, fill out a form, or enter information on our site.

You can choose not to provide some of the personal information described above. However, please be aware that some of our services require certain personal information to operate, so if you choose not to provide the necessary personal information to operate and provide you with a specific service or feature of that service, you may not be able to use that service or feature.

How do we use your personal information?

We may use the information we collect from you when you register, make a transaction, subscribe to our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

• To improve our website and to better serve you.

• To allow us to offer better customer service in responding to your customer service requests.

• To administer a contest, promotion, survey, or other site feature.

• To follow up after correspondence (live chat, email, or phone inquiries).

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. We may share your personal data with third parties:

• If we believe it is necessary to enforce the Terms of Service;

• To comply with requests from government agencies around the world, including regulators, law enforcement, and/or justice departments;

• To comply with applicable laws and regulations in any jurisdiction;

• With third parties who provide services to GalaxyHub (such as administrative or technical services).

How do we store your personal information?

We maintain commercially reasonable technical, administrative, and physical security measures designed to protect your information from loss, misuse, unauthorized access, disclosure, alteration, and destruction.

We never collect your private keys and never have access to your wallet because none of your private keys leave your web browser storage or your mobile phone's local storage.

When your digital wallet information is transmitted to or through our services, it will be protected by cryptographic protocols. To be clear, we do not store your wallet information, and we do not have direct control or responsibility over your wallet information.

Your information will only be retained by us for as long as it is actually necessary to achieve the purposes for which it was originally acquired.

After a reasonable period of time, we will delete your information. In the event that your personal information has been deleted, you may need to enter it again.

Complaints If you are concerned about a possible interference with your privacy or misuse of your personal information, please contact us at the provided email address.

We take all complaints very seriously. It is our policy to handle complaints in a timely, effective, fair, and consistent manner.

Privacy Policy Updates This Privacy Policy was last updated in November 2023.

We reserve the right to make changes to this Privacy Policy at any time. We encourage you to regularly review this Privacy Policy to ensure you are informed of any changes and how your information may be used.